Work Request Record
Work Request User Interface

Work Requests

Whether they’re submitted from customers, internal staff, or tenants, responding to work requests promptly and efficiently is a top priority for all organizations. With eMaint’s work request manager, you can put your mind at ease when it comes to managing, organizing and prioritizing work requests and material requests.

Establish workflow processes for submitting, approving, rejecting and completing work requests that are tailored to your organization’s needs.

Send customers an automated email alert when a work request is approved or rejected, and then an automated email alert with a satisfaction survey once work has been completed.

The choice is yours – select which work request option works for you: (1) work requestors are given an eMaint login that allows them to submit requests and view the history of their requests, (2) work requestors send an email to a designated email address that gets converted into an eMaint work request, or (3) work requestors submit requests to eMaint through a customized web form that is embedded on your company’s intranet.