Hospitality CMMS Software for Improved
Guest Satisfaction and Safety Compliance
Respond to maintenance requests faster and gain visibility with easy-to-use eMaint CMMS
Meet eMaint, the award-winning computerized maintenance system (CMMS) for hospitality facilities. eMaint simplifies safety compliance, helps maintenance teams respond to request faster, and extends the life of your most important assets — all while saving time and resources. Empower your customer service team with real-time insights and boost guest satisfaction by digitizing work orders with eMaint.
eMaint is designed to streamline maintenance management for hotels, retirement communities, and apartment complexes.
Say Goodbye to Paper Work Orders
Digital and a mobile CMMS app connect teams and reduce response times.
Easy Compliance with Health and Safety Regulations
User-friendly dashboards simplify inspection documentation and help prepare for audits.
Easily Generate User-Friendly Reports
Gain visibility into key performance indicators (KPIs) like maintenance response times and work order completion.
Our hospitality CMMS software experts will tailor a software package to improve visibility
between your maintenance team and the front desk, improving guest satisfaction.
“With eMaint, we have the ability to detect, analyze, and solve costly maintenance issues like never before. The system paid for itself within the first six months of use.” – Oyster Bay Beach Resort
Top 5 Benefits of eMaint for the Hospitality Industry
Gain Eagle-Eyed Visibility Over Work Order Status
eMaint connects your customer service and maintenance teams, breaking down siloes and improving guest satisfaction by increasing visibility across the facility.
Save Time on Daily Activities
Standardize your processes, enrich work orders with critical details, and effortlessly manage your maintenance activities. eMaint offers drag-and- drop scheduling, interactive floor plans, and configurable work forms to simplify management.
Make Data-Driven Decisions
Capture the data your leadership team needs to make informed decisions about asset repair, replacements, and reliability-centered maintenance.
Work On the Go with the eMaint Mobile App
Manage work orders from anywhere, submit work requests by scanning QR codes, and access your maintenance database on mobile devices — no matter where your team is working.
Work Across Sites, Languages, and Continents
eMaint is invaluable for multi-site, multilingual, and international companies. Easily standardize processes, personalize user permissions, and tailor settings to each site, from language to currency to time zone.
“eMaint has improved our ability to make sure all guest requests are completed, units are being properly maintained, and costs are allocated to the correct association – all in one easy-to-use system.”
— Whispering Woods Resort
Our Most-Loved Tools for Hospitality
eMaint CMMS captures data from across your organization and turns it into actionable insights for maintenance technicians, front desk staff, customer service specialists, directors, supervisors, and stakeholders. Our facilities management software experts will also learn your system inside and out to tailor the CMMS to your specific needs.
“eMaint CMMS has enabled us to provide superior customer service to our residents by decreasing turnaround time on maintenance requests dramatically as well as providing detailed automated reports to our various HOA committees.” – Realtec Community Services (RCS)
