Fibrix Filtration Achieves 90% Work Order Completion Rate in First Year with eMaint

Prior to working with eMaint, Fibrix Filtration didn’t have any type of CMMS. The company was using a Microsoft Excel spreadsheet tied to its ISO certification to carry out preventive maintenance. “It was a system that worked, and they were able to do preventive maintenance, but there was just no structure, and no organization based on good data and good vision,” Hammitt said.

Hammitt joined the Fibrix team after working for over 15 years with eMaint in his previous role at a sister company. At Fibrix, he was asked to establish a more structured and organized maintenance program and to focus on maintenance and reliability for all the equipment plant-wide. He chose to implement eMaint to facilitate the project.

“When I came in, setting up eMaint X4 was one thing that I really wanted to do from the ground up,” Hammitt said. “That was the main thing: Focus on how to change the culture and make sure everybody has buy-in to what we are trying to accomplish with the platform.”

Since Fibrix had never used a CMMS system before, implementing eMaint involved training the team on new processes and creating a cultural shift across the organization. Fibrix also implemented Fluke Mobile so technicians could easily access data and records while in the field.

“We used eMaint University and some tutorials to get the guys trained,” explained Hammitt. Once we started using Fluke Mobile, it was very user-friendly. We trained our technicians and managers involved in the program.”

Even though the maintenance team had never seen a CMMS system before, it only took a few weeks to get trained and comfortable using the software. Now, they use it daily on the job to complete work orders and preventive maintenance, track labor hours, and much more.

Because Fibrix was not used to using a CMMS, Hammitt implemented only a few basic goals for the first year. He hoped the company could reach a 75% preventive maintenance completion rate and an 85% work order completion rate. By the end of the year, Fibrix was over 90% for both metrics – and Hammitt credits eMaint for helping them get there.

“The data reflected how, now that we have a vision, we can see exactly what can be accomplished with eMaint. We have a better vision around the real-time data that’s being collected,” said Hammitt. “With that, we’re able to focus on the reliability of the equipment tied to every work order.”

Fibrix also uses eMaint to make all maintenance purchases, as well as for inventory optimization. The company has found that effective parts inventory management software makes it easy to see which parts are available and reduces unnecessary costs and wasted time associated with searching storerooms for parts.

eMaint’s data collection and reporting features make it simple to see what’s happening in real time, allowing for informed decision making about asset replacements, inventory management, KPIs, and more.

“A lot of times, we were making decisions related to data that wasn’t really available. They were more like guesstimates,” Hammitt said.“But with eMaint, going forward, we’re going to have better vision and data, and we’re making better decisions because of that.”