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eMaint CMMS simplifies work order management.
Your day shouldn’t be spent searching through stickie notes or firefighting maintenance emergencies—you should be free to focus on the bigger picture, charting a course to increased uptime and strengthened reliability. That’s where eMaint comes in.
Work Order Software, Your Way
Manage work orders and work requests. Customize to your heart’s delight. Automate processes to save time.
Say goodbye to pen & paper chaos and firefighting unplanned downtime.
Simple, configurable, flexible interface
Organize, create, assign, and track work orders and work requests. Get in and get out with eMaint search functionality. Make your workspace your own—rename labels, drag and drop columns, and prioritize work orders as you see fit.
A work order for everything
Create multi-asset work orders configured to each job. Quickly fire off route-based inspection work orders. Design work order templates with built-in procedures to standardize your maintenance strategy across the enterprise.
Automate work, maximize uptime
Automatically move work orders through approval levels with intuitive workflows. Get safety, quality, sanitation, and purchasing involved. Automate work orders to trigger when asset condition data indicates a failure is coming—preventing downtime disaster.
Easy Drag & Drop Work Order Management Scheduling
Finish your maintenance planning in a few clicks. Get a bird’s eye view of team schedules and quickly resolve conflicts.
You’re busy. Let eMaint take care of the maintenance scheduling madness.
Seamless PM planning: save time, reduce costs
Establish routine preventive maintenance and recurring work orders, Schedule PMs to trigger based on equipment usage. Automate work orders to trigger based on asset condition data like vibration or temperature.
Simple drag & drop work order scheduler
Envision and plan out your work orders and PMs with the intuitive eMaint Scheduler, an interactive, drag & drop calendar. Assign work quickly. Customize and filter your view to see only the work that matters to you.
Automatic notices solve scheduling conflicts
Get automatic notifications of work schedule conflicts as you go and resolve them quickly. Receive overscheduling alerts related to workers’ overall weekly assignments and level-load work distribution.
Mobile Work Orders: Work in the Field & Offline
The eMaint mobile app connects your teams, whether they’re sending off a work request on the factory floor or completing a work order at an offline worksite.
Missing info and siloed teams lead to maintenance nightmares—that’s where a mobile CMMS comes in.
Mobile saves time, unites teams, and makes life easy
Take care of work orders, approve work requests, and book parts in the field. Snap a photo, check off routine inspection tasks, and access key documents. Track your work hours and require digital signatures for work order completion.
Asset details are a few taps away
Find assets quickly, attach to work orders, and view work history. Scan barcodes in the field for instant asset data. Knock out many birds with one stone: you can see nearby open work orders when you’re already in the field for one of them.
Connect your team in the field and offline
Talk to your team 24/7. receive mobile push notifications for work order updates. Anyone can scan QR codes to submit work requests. Work offline in remote or network-unfriendly areas: your changes will sync automatically once a connection is re-established.
Simple, Intuitive Work Order Management Reports & Dashboards
Work order reporting and analytics are a breeze with eMaint. Manage work, track KPIs, and prepare for audits with ease.
Seamless CMMS Integration: Your Key Business Systems, Connected
Connect your CMMS to 1000+ apps, ERPs, SCADA & PLC systems, and beyond
Case Studies
Materials Manufacturing
Whether you’re manufacturing plastics, sealants, or any other product, eMaint empowers your team to focus on preventive maintenance through easy work order management and automated reports that highlight trends and help you ensure compliance with standards like OSHA.
Food Manufacturing
eMaint reduces the labor that goes into maintenance planning, increases the uptime of vital assets, and makes audits effortless for manufacturers of food, beverage, and related products.
Automotive Parts Manufacturing
Manufacturers in the automotive industry, especially in the competitive electric vehicle (EV) industry, must meet rigorous quality standards and supply demands. eMaint lets you effortlessly track assets, spare parts, and machine performance so that unplanned downtime and product defects are a thing of the past.
Aviation and Aerospace Manufacturing
In the aviation industry, where product quality and total reliability are paramount, maintenance overtime often runs rampant. eMaint is designed to simplify work order management to reduce administrative overhead, boost uptime, and achieve best-in-class performance.
You don’t have to be a data analyst to gain powerful, revenue-driving insights from eMaint.
Take the helm of a work order command center
Easily build dashboards that give you quick insight into your team’s daily work. See work order status and completion rate at a glance. Look at your maintenance schedule daily, weekly, or monthly view. Discover trends and action on them to strengthen reliability.
A wealth of data at your fingertips
Review work order history, PM completion, and overdue work. Establish and track maintenance KPIs for metrics like uptime, MTTR, and OEE. Find savings by analyzing wrench time, labor costs, and parts charges.
Be ready for audits and confident in your compliance
eMaint serves as a compliance hub for standardizing processes and housing documents, Establish controls, procedures, and approvals for work orders. The eMaint audit trail tracks user changes and requires e-signatures where you specify. Build dashboards that make audits painless, getting auditors in and out.
Frequently Asked Questions for Work Order Software
Work order management software is software that organizes work order data for businesses. This helps teams better plan, schedule, manage, and complete work order from both internal and external customers.
Work order software provides a work order management system for organizing the tasks a company needs to complete for its facilities or customers. Work order software acts as both a blueprint and a central location for companies to refer to because it stores and presents all work orders systems for maintenance in one interface.
Work order software and its features elevate user experience. Outside of managing work orders, work order software lets teams better communicate and complete tasks. Companies that use work order software often gain time, profit, and high levels of efficiency in the workplace.
Work orders authorize maintenance, repairs, or operations. Work order systems for maintenance have long been an essential part of many businesses, especially within the maintenance industry. Work order software helps create a standardized process for organizing and presenting work orders.
Before maintenance teams used work order software, work orders were processed using pen and paper and folder filing systems. Today, maintenance teams often turn to work order software for greater efficiency, letting teams effectively schedule, execute, and report on all work orders.
Work order software is useful to technicians as they plan their day-to-day schedules. It offers clear instructions, execution timelines, and other relevant leaders can be sure work is completed on time and within budget with features that let them plan, schedule, and communicate throughout all levels of production.
Maintenance work order apps like Fluke Mobile, the eMaint app, simplify maintenance management on the go. You can create, view, and update work orders from the palm of your hand. A leading mobile CMMS like Fluke Mobile also gives you the power to work offline — syncing your changes to eMaint once you reconnect to a network.
A production line supervisor scheduling preventive maintenance can send a work order to an engineer in the field, who can access it with Fluke Mobile, update it when complete, and send results to maintenance & reliability teams by email.
Going beyond work orders, Fluke Mobile gives you the power to:
- Set Up Push Notifications
- Manage Assets & Equipment
- Scan QR Codes on Assets for Info or Submitting Work Requests
- Log Work Hours
- Get Real-Time Data from Fluke Multimeters
- Track changes in the eMaint Audit Trail
Choosing a work order management application strengthens your maintenance program. You connect your maintenance and reliability team, eliminate costly delays, and maximize equipment up time, increasing overall equipment reliability.
CMMS Work Orders
Computerized Maintenance Management Software (CMMS) is similar to work order software. CMMS offers a system to help organize all data needed in one platform. Work order software differs is a simpler system that focuses only on work orders.
CMMS helps organizations manage assets, inventories, and actions that affect a business goal like work orders, facility, or production equipment. CMMS also has customizable features that allow users to access cross-departmental data anytime. CMMS and other work software systems help align best practices across a business and its goals.
Any industry or facility that has equipment—whether small or large-scale operations—can benefit from CMMS. For example, facilities work order software is vital for teams that need OEM manuals, schematics, and other key documentation attached to a work order. And manufacturing work order software makes it simple to plan, schedule, prioritize, and track critical work on equipment. Some benefits include:
- Track labor time
- Report historical metrics
- Provide real-time insights into M&R activities
- Ensure parts inventory for needed tasks
To learn more about a CMMS, see our What is a CMMS? explanation page.
Work Orders in EAM
Enterprise Asset Management (EAM) uses data to check if assets are safe, healthy and functioning. EAM is an advanced version of both work order software and CMMS because it manages an asset’s full lifecycle — the design, installation, maintenance, and decommissioning.
To learn more about EAM, head to our EAM Software explanation page.
Mobile Work Orders
Mobile work order apps, like the Fluke Mobile CMMS app from eMaint, give you the power to create, view, and complete work orders from the palm of your hand.
Mobile work orders streamline maintenance activities in the field, saving you hundreds of hours of labor. Talk to your team, track and document your work, and update work orders in real time – all without running back to a computer.
You can simply scan a QR code on a motor to create a work request, send it to your supervisor to create a work order, and a maintenance tech in the field will receive a push notification: Motor #123 is overheating. Maintenance personnel working on jobs can then check off tasks on the procedures list, entering measurements and uploading photos or documents as they go.
Maintenance teams who choose eMaint can work offline too – their changes synching automatically to the cloud once a network connection is established.
Work Requests
A work order request form communicates work that needs to be completed. After a request is submitted, maintenance work order software assigns the job to a technician and verifies parts in inventory to ensure the tools needed are available. This allows for an efficient and accurate start to the work being requested.
Multi-Asset Work Orders
Multi-asset work orders give you the ability to attach multiple assets. You can include numerous assets in an inspection route or even complex parent-child asset hierarchies.
Once you add your assets to the work order, you can attach them to steps in your Work Order Procedures. Here you can choose what assets are inspected or repaired and when – empowering you to customize the task list to your equipment’s specific needs.
eMaint also gives you the freedom to add child assets to your work orders.
For example: a motor can be added as an asset and an inspection can be included in the procedures for cooling fans, belts, or bearings, with each component appearing as a child asset.
You decide whether to let eMaint auto-populate child assets into the work order or pick and choose them manually.
To perform a batch of inspections on a family of assets, like a building and its fire extinguishers, you can schedule an Inspection Round, designed to simplify the tracking of numerous inspections. Calendar routine Inspection Rounds on assets that require regular assessments.
eMaint gives you the flexibility to also create Lubrication Rounds, which include procedures for lubricating assets and can specify the type of lubricant, and Condition Monitoring Rounds, for using meter readings to track asset condition during a multi-asset work order.
Scheduled Work Orders
Digital work order scheduling is the future of preventive maintenance and the heart of an industry-leading CMMS like eMaint.
You can schedule eMaint to generate work orders for specific assets on regular time or usage intervals, establishing a routine maintenance program in a few clicks.
Going beyond standard preventive maintenance, eMaint also allows you to schedule work orders based on real-time asset data, evolving your strategy into condition-based maintenance.
Gather data from sensors, SCADA systems, and more, and you can schedule eMaint to create work orders based on specific conditions. Conditions can be simple, like temperature exceeding 100 degrees, or complex, like temperature exceeding 100 degrees for more than 10 seconds.
Condition-based maintenance means work is performed on the right asset at the right time. Too much maintenance is costly and introduces risk, while too little can lead to breakdowns.
Looking for even more complex rules for work orders? eMaint also offers workflows for ultimate process customization. A food & beverage company, for example, can guide a single work order through maintenance, sanitation, and quality teams with the help of eMaint workflows, requiring approval from key stakeholders along the way.
Work order scheduling software like eMaint CMMS is essential to establishing preventive or predictive maintenance programs.
eMaint Scheduler: Drag & Drop Work Order Calendar
Giving your team a digital work order calendar is essential for modern maintenance operations. eMaint simplifies your planning with a unique feature: the Scheduler.
An interactive calendar where you and your team can visualize your maintenance schedule and drag and drop work orders, the eMaint Scheduler is a powerful and intuitive organizational tool.
Maintenance scheduling can feel like a herculean labor every week or month, making the drag & drop a favorite feature of many eMaint users. Creating new work orders, finding the best day and time for them, and reorganizing your schedule quickly become easy tasks.
Work Order Management
Effectively managing work orders is vital to any business in the maintenance industry. Work order software presents an easy-to-navigate dashboard with tools and features that allow maintenance teams to communicate and complete work effectively.
Work Order Lists
A work order list communicates new work orders as well as those in progress or near completion. By organizing and presenting work orders in a list view, maintenance teams can maintain their work more effectively.
Work Order Communication
Work order software helps users navigate and communicate work order information. Work order software lets users easily communicate through message and email features. Work order software also communicates with itself when configuring and analyzing data.
Work Order Notifications
A work order notification keeps leadership and maintenance teams informed of the latest happenings. It immediately notifies users about new important information like changes to work orders, new labels, newly submitted work orders, completed tasks, and much more.
1. Standardize Your Maintenance Processes
Standardizing your work order management process is one of the most effective ways to ensure that all maintenance work is done correctly and in a timely manner — every time. A work order management software makes it easy to standardize your processes and ensure that those standards are followed by everyone on your team. You can also automate scheduled and preventative maintenance work orders, significantly cutting down on paperwork while ensuring key tasks are always done on time.
2. Automate Recordkeeping
Gone are the days of manual spreadsheets and paper files. A CMMS solution enables you to create, track, and log all work orders and maintenance activities automatically. With work order software, this documentation is stored in the cloud and available at your fingertips via mobile or web applications, so you always have up-to-date information about every asset you maintain.
3. Save Costs and Maximize Productivity
With a CMMS, work orders can be handled faster than via manual methods, making it possible to quickly execute on critical maintenance tasks. This maximizes the productivity and effectiveness of your maintenance team, which directly impacts asset uptime. By reducing costly unplanned downtime and unexpected maintenance expenses, a work order software will quickly pay for itself.
4. Improve Performance Tracking
A work order software ensures higher visibility throughout the work order management process. You can easily track your maintenance key performance metrics (KPIs), understand how your team is measuring against these metrics, and identify opportunities for improvement.
5. Ensure Compliance with Relevant Standards
By automating maintenance recordkeeping, work order software simplifies audit preparedness. No more searching for misplaced paper records, or combing through spreadsheets of outdated information. Instead, the CMMS is a single source of truth for your maintenance program, with every activity documented and time-stamped electronically for easy retrieval in case of an audit. Plus, you can rest assured the information is as accurate and up-to-date as possible in your work order software, without the risk of incorrect, late, or missing data entry.
- Standardize maintenance processes. Work order software helps you define tasks and create customized checklists in each work order. That way, your team can complete every job to the highest standard.
- Automate scheduling for preventive maintenance. Work order systems make it easy to put regular preventive maintenance tasks on the calendar so that they never slip through the cracks.
- Support a predictive maintenance strategy. Work order systems track condition monitoring data and analyze sensor data to spot new and developing machine faults. The software can also auto-generate notifications and work orders when asset data crosses a certain threshold.
- Reduce maintenance costs. Effective work order management means you handle work orders promptly, maximizing productivity and drastically reducing unplanned downtime.
- Ensure regulatory compliance. Work order systems store all of your data in one easy-to-access location. eMaint’s audit trail tracks approvals and user changes and stores electronic signatures so that your information is ready when you need it.
- Enable performance tracking. Maintenance work order software helps you monitor the health of critical assets so that you can identify faults early and make repairs immediately. You’ll also be able to track your teams’ performance, ensuring that work orders are completed in a timely manner.
Work orders and their statuses can be seen clearly through the list-view feature. Managers benefit from features that let them check on work statuses, monitor completion rates, and ensure tasks are completed according to standard procedures.
Service order software can streamline every stage of the work order process, leading to significant cost savings. A computerized maintenance management system (CMMS) also makes it easy to standardize workflows so that speed and efficiency are baked into every step of the process.
Here are a few specific ways that a quality maintenance work order system can save your operation time and money:
Faster Approvals and Work Order Creation
Service work order software lets your teams approve and assign work orders with just a few clicks. That means no more resources wasted chasing down approvers and asking for signatures.
A solution like eMaint can also ingest and analyze condition monitoring data and auto-generate work orders whenever your assets’ vibration levels cross a boundary. Automating these tasks saves both time and money. It also ensures that repairs are made quickly, before your asset degrades and needs expensive maintenance.
Scheduling and Prioritization
eMaint keeps track of existing preventive maintenance schedules, emergency work orders, and all other maintenance activities. Its intuitive drag-and-drop calendar provides a helpful visual aid and speeds up the process of assigning jobs.
More efficient scheduling means no more wasted labor hours or unplanned idleness. It’s a great way to reduce costs and maximize your resources.
Tracking Progress
If you’re using a paper-based system, you’ve probably seen work orders slip through the cracks and be forgotten. Work order software can fix that by allowing managers to track progress on work orders in real-time. Boosting efficiency —and ensuring maintenance gets done quickly — can extend asset lifespans and lead to significant cost savings down the road.
Documentation and Compliance
Documentation is especially important for heavily regulated industries. If you face regular audits, then work order software can be a game changer. eMaint puts all the compliance data you need at your fingertips, from inspection records to preventive maintenance.
Staying compliant and passing audits means you won’t be hit with penalties or fines. It also saves you labor hours during the auditing process.
But that’s not all. Today’s work order systems go well beyond what older systems (like paper or digital spreadsheets) are capable of. A good work order tracking software solution can also:
- Automate work order approval processes
- Auto-generate work orders based on asset health data
- Automate preventive maintenance scheduling
- Streamline the auditing process
- Track asset health and extend equipment lifespans
That’s why a work order system is an integral part of any predictive maintenance or preventive maintenance strategy. It’s also an important tool to lower costs throughout your operation.